All returns must be postmarked within ten (10) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at info@almaarchive.com to obtain an Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return . Please allow at least fourteen (14) days from the receipt of your item to process your return . We will notify you by email when your return has been processed.
The following items cannot be returned :
● Artist Editions, signed books, and out-of-print titles are final sale and cannot be returned, unless damaged or supplied in error. All other items may be returned within 14 days in original condition..
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: